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Return Material Authorization

To request an RMA, click the button below and fill out the form or contact us directly.


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Call for a repair service quote or fill out the RFQ form if you don't see your model listed.

  • SCU-21D Universal
  • SCU-301C
  • SCU-350
  • SCU-400
  • SCU-451
  • SCU-600
  • SCU-603C
  • SCU-750 Universal
  • SCU-800 Universal
  • SCU-XL800 Universal
  • SCU-A803CV
  • SCU-H803C
  • SCU-1000C
  • SCU-H1000C
  • SCU-H1301L1
  • SCU-H1303C
  • SCU-1400 Universal
  • SCU-1500 Universal
  • SCU-1600 Universal
  • SCU-A1603C
  • SCU-H2001K2
  • SCU-A2203C/C2/LVS/PV/WAV
  • SCU-F2203C
  • SCU-XH2603P
  • SCU-XA2703CV
  • SCU-XA3203CV
  • EXC 100L
  • EXC 120
  • ETC 300
  • EXC 300/M

BOC Edwards Seiko Seiki SCU, EXC and ETC turbo controller repair service includes:

  • Run diagnostic check.
  • Repair and replace all defective components.
  • Replace selective high voltage components based on their age
  • Inspect PCB (printed circuit board) for trace damage and repair if required.
  • Replace batteries if equipped
  • Run test on subassemblies to ensure OEM specifications are met.
  • Test for tuning and levitation for magnetically levitated pump types.
  • Test under operational load.
  • Tune and match to pump and cable set if required.
  • Test interface operation.

Request an RMA  Return Material Authorization

Need an exchange?  We recognize that some replacements are more critical than others or that it is not convenient to remove a pump without the replacement immediately at hand. On our form, check the box to request an exchange and we will follow up with current availability.

Procedures for shipping used equipment to PTB Sales:

  • Seal openings.
  • Attach our pump declaration form to the equipment to declare what contaminates the equipment has been exposed to.

There is a $300 Evaluation Fee. This gets applied to the cost of repair.

Questions? Please call our toll free number at 866-332-0500 or send an e-mail to our sales team!

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